Sr. Analytics Manager, Operations

Hims & Hers

Hims & Hers

Operations, Data Science
Remote
Posted on Thursday, July 11, 2024

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

​​About the Role:

Seeking an experienced analytics leader to manage a team, enabling the physical downstream operation to make data-driven decisions. Reporting to the Director of Operations Analytics, you will evolve the core operations data infrastructure to deliver a singular goal: every patient gets access to timely, high quality, affordable healthcare. The Senior Manager will be the key advisor to the Downstream Operations team to help evolve the data-driven foundation which powers business decisions at Hims & Hers, from executive-level strategy to day-to-day operational execution.

You Will:

  • Manage, mentor, and build a high performance team of analysts that are able to gather and synthesize data quickly and accurately
  • Build for scale: proactively identify, codify, and implement core platform for data-driven decision-making across multiple business lines, modalities, and treatment types
  • Think through complex problems, determine proper analytical processes and procedures, independently derive conclusions, and present results to the organization
  • Measure impact of throughput through the creation of KPIs to help measure against business outcomes
  • Lead the team by identifying growth optimization opportunities; collaborating cross functionally to structure, measure, and execute tests; driving adoption and knowledge at all levels of the organization
  • Challenge status quo: initiate and debate key strategic topics and opportunities from your team’s work, and drive bold high-impact decisions
  • Leverage internal and external data to identify growth opportunities, providing data-driven recommendations for business expansion
  • Collaborate with cross-functional partners in data engineering, operations and finance to define and build data-informed business strategy and roadmaps
  • Deliver high quality insights & dashboards for executive level consumption

You Have:

  • Superb written and verbal communication skills; experience presenting to senior, cross-functional stakeholders
  • Ability to contextualize data and insights within the business context, collaborating with, communicating findings to, technical and non-technical teammates
  • Ability to thrive and adapt in a fast-paced, high-growth and rapidly changing environment
  • 7+ years experience in a fulfillment focused role in areas such as data engineering, business intelligence, operations, or analytics
  • 4+ years of experience hiring, managing, and developing high performing teams
  • Experience managing and collaborating with international teams
  • Exceptional SQL skills / Intermediate to advanced R or Python experience
  • Hands-on experience working with a modern analytics tech stack (Looker, Google BigQuery, DBT, Python, etc.)
  • Advanced-to-expert data analysis proficiency: ability to design and complete complex analysis projects
  • Advanced degree (MS) in mathematics, statistics, data analytics or a related field

Our Benefits (there are more but here are some highlights):

  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • Employee discounts on hims & hers & Apostrophe online products
  • 401k benefits with employer matching contribution
  • Offsite team retreats

#LI-Remote

Outlined below is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated salary range for your location.

The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.

Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors.

An estimate of the current salary range for US-based employees is
$170,000$195,000 USD

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Hims & hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@forhims.com. Please do not send resumes to this email address.

For our California-based applicants – Please see our California Employment Candidate Privacy Policy to learn more about how we collect, use, retain, and disclose Personal Information.