Director, Quality

Hims & Hers

Hims & Hers

Quality Assurance
Posted on Thursday, February 15, 2024

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit and, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit

​​About the Role:

Remotely based and reporting into the Vice President of Supply Chain, the Director of Quality will be responsible for developing, implementing, and evaluating comprehensive Quality Assurance & Control systems and programs to ensure the organization's finished products meet the quality, integrity, and efficacy standards set by the organization.

You Will:

  • The Director of Quality will identify a Corporate Quality Management System (QMS) software and execute a plan for implementation
  • Develop & implement a supplier/vendor qualification program
  • Utilize the Quality GAP analysis to develop and implement short & long-term Quality goals & objectives
  • Ensure proactive compliance to all applicable internal, domestic, and international quality regulations
  • Manage & maintenance of all areas related to quality including, meeting the business needs, implementing best practices, standards, and continuous improvement
  • Lead, coach and develop direct reports
  • Develop & negotiate Quality Agreements with new and existing suppliers
  • Provide oversight for audits and visits to ensure 3rd party manufacturers meet regulatory requirements
  • Manage relationships with 3rd party Quality vendors
  • Identifies business Quality risks and proposes contingency plans
  • Leads quality group to collaboratively address compliance concerns and/or needs

You Have:

  • Bachelor's Degree in a relevant field required; Master's degree is preferred
  • Experience working with pharmaceutical, cosmetic, and/or supplement manufacturers required
  • Must have experience with implementing new Quality Assurance and/or Control systems & processes in a high growth environment
  • Willingness and ability to quickly come up to speed on quality requirements & regulations in new fields
  • Comfortable working in a fluid environment, managing fluctuating priorities
  • Strong communication skills with the ability to influence and drive internal & external decisions
  • Familiarity with FDA certifications and other QA regulations
  • Up to 25% travel
  • 10+ years experience

Our Benefits (there are more but here are some highlights):

  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • Employee discounts on hims & hers & Apostrophe online products
  • 401k benefits with employer matching contribution
  • Offsite team retreats

Conditions of Employment:

  • This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.
  • This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).
  • Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.
  • Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.

Outlined below is a reasonable estimate of H&H’s compensation range for this role.

H&H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSU’s) so that H&H employees own a piece of our company.

The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to, skill sets, experience and training, licensure and certifications, and location.

Consult with your Recruiter during any potential screening to determine a more targeted range based on the job-related factors. We don’t ever want the pay range to act as a deterrent from you applying!
An estimate of the current salary range for US-based employees is
$125,000$200,000 USD

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Hims & hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at Please do not send resumes to this email address.

For our California-based applicants – Please see our California Employment Candidate Privacy Policy to learn more about how we collect, use, retain, and disclose Personal Information.