Compounding Lab Manager
Hims & Hers
Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more.
With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers.
About the Role:
Reporting to the Head Compounding Pharmacist, the Compounding Lab Manager will be responsible for daily operations within the compounding labs in the pharmacy. You will support the scale-up of growing compounding capabilities, as well as acting as a stakeholder in the development of new compounded treatments. You will strive to maximize quality and patient safety while dispensing medication in accordance with federal and state pharmacy regulations.
- Directly manage all activities within the compounding labs, from setup through production and to cleaning of equipment and labs.
- Direct supervision of the compounding technicians and lab assistants
- Support technicians in the production of compounds across all labs, helping to troubleshoot issues as they arise and maintain quality standards of each run.
- Maintain a safety-first mindset and ensure precautions are taken in all compounding activities within the lab, including when working with hazardous chemicals in accordance with USP <800> and applicable laws
- Ensure critical workflows and checks are completed each day for all compounds produced
- Staff the non-sterile laboratories as needed with the highest level of competency
- Plans, organizes and directs the development of compounding initiatives
- Create project plans for rollout and execution of new compounding initiatives.
- Coordinate with the pharmacy technician manager for personnel development and labor planning efforts.
- Develop training materials and other knowledge assessment verifications
- Maintain study protocols and data relevant to compounded non-sterile products
- Review/Revise/Create Standard Operating Procedures (SOPs)
- Understand Pharmacy Standards of Practice
- Must be Familiar with USP chapters 795 and 800
- Experience working in a compounding pharmacy required
- Familiarity with Computer Rx pharmacy software
- Familiarity with pharmacy and in particular compounding SOPs
- Possess the ability to teach and train the pharmacy staff
- Fluent in pharmacy operating systems
- Highly organized and detail-oriented
- Must be able to communicate clearly, professionally and effectively with staff and management
- Inventory management, independently lead projects, software training, and support
- Effective time management skills and a sense of urgency.
- Ability to multitask in a stressful environment.
- Good problem-solving abilities, ability to focus in a busy environment, and high attention to detail.
- Excellent communication and customer service skills.
- Pharmacy Technician Certification strongly preferred.
Our Benefits (there are more but here are some highlights):
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- Employee discounts on hims & hers & Apostrophe online products
- 401k benefits with employer matching contribution
- Offsite team retreats
Conditions of Employment:
- This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.
- This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).
- Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.
- Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.
H&H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSU’s) so that H&H employees own a piece of our company.
The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to, skill sets, experience and training, licensure and certifications, and location.
Consult with your Recruiter during any potential screening to determine a more targeted range based on the job-related factors. We don’t ever want the pay range to act as a deterrent from you applying!
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.