Enterprise Engineer

Crossover Health

Crossover Health

Other Engineering
United States · Remote
Posted on Wednesday, November 22, 2023

About Crossover Health

Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.

Job Summary

This role is critical to Crossover’s Enterprise architecture and systems. The ideal candidate will thrive in an environment where every day brings opportunities to learn new technologies, lead projects small and large, and implement integrations and systems. This role will be a mix of operational responsibilities (maintaining integrations, managing networks, and troubleshooting systems) and systems/API work (such as integrations, device management, and software roll-outs). We are constantly looking to improve our systems and processes via automation and this role will be pivotal in those efforts.

Job Responsibilities

  • Design, implement, and take ownership of select enterprise technology initiatives, infrastructure, integrations, software, and systems to ensure success of our business objectives

  • Develop and establish relevant metrics to drive continuous improvement of data, network and systems availability

  • Maintain network operations via Cisco Meraki gear, including troubleshooting to diagnose, isolate, and resolve wired/wireless network access and performance issues

  • Engineer sustainable solutions and integrations, using your toolbox of skills (enterprise experience, solutions engineering practices, and software engineering)

  • Work with 3rd-party vendors to establish relationships, procurement processes, and SLAs

  • Install and integrate new network hardware at sites/clinics located throughout the USA

  • Works closely with SecOps, TechOps, and DevOps on a variety of projects and operational initiatives

  • Keep quality, patient safety, and privacy a top priority in your deliverables

  • Good verbal and written communication skills

  • Performs other duties as assigned

Required Qualifications

  • 5+ years experience in an enterprise engineer role

  • 3+ year hands-on with network gear, operations/troubleshooting, and protocols

  • Honed your ability to rapidly learn new technologies and incorporate them into your toolbox

  • SaaS and Enterprise application and system administration experience (Okta, GSuite, JIRA, Zoom, 8x8, Kandji, etc.)

  • Familiarity with developer tools, shell scripting, database queries, and similar automation technologies

  • Experience in a network administrator role supporting a multi-site environment

  • Security technologies (Firewalls, IDS/IPS, VPN, etc.)

  • Demonstrated excellence in organizing, prioritizing, and multitasking in a high paced environment

  • Continuously sought and embraced opportunities to build upon your skills and knowledge

  • Ability to work independently, as well as in a team environment

  • Strong organizational and problem solving skills

  • Available to work after hours and weekends as needed

Preferred Qualifications

  • Experience with architecting, developing, and maintaining API-based enterprise integrations (Okta, gSuite, Meraki, Okta, JIRA, etc.)

  • Knowledge of IAM technology, such as SAML, OpenID Connect, Okta, etc.

  • Security related certifications, such as CISSP and/or other professional certifications

  • Experience with Healthcare regulations, data, and applications

  • Experience working in a “scale-up” environment

  • Received a Bachelor's degree in CS/InfoSys, related field, or equivalent professional experience

  • Demonstrated networking knowledge via Cisco and/or other professional certifications

Physical Job Requirements

  • May require standing, walking and sitting for extended amounts of time.

  • Occasionally lift and carry items weighing up to 50 lbs.

  • Manual and finger dexterity and hand-eye coordination

  • Includes full range of body motion.

  • Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with team members.

The base pay range for this position is $100,571.00 to $115,657.00 per year. Pay range may vary depending on work location, applicable knowledge, skills, and experience. This position will be eligible for an annual bonus opportunity and comprehensive benefits package that includes Medical Insurance, Dental Insurance, Vision Insurance, Short- and Long-Term Disability, Life Insurance, Paid Time Off and 401K.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

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