Director, Market Access Training (Hybrid)

Avanir Pharmaceuticals

Avanir Pharmaceuticals

North America
Posted on Wednesday, August 2, 2023
The Director of Market Access Training, is responsible for leading and developing/managing the development and delivery of the training curriculum to support the National Directors, Regional Account Managers and Health System Account Managers. This includes new hire training and onboarding as well as supplemental development training for the roles. The Director is also responsible for supporting the market access training of field sales positions through collaboration with product trainers. The Director will be accountable to ensure that training needs are strategically assessed, training is developed, implemented, and evaluated to meet the needs of our customers. The Director must possess and leverage subject-matter expertise in managed markets/market access along with best practices in Instructional Design and Adult Learning theory. This role continually assesses and evaluates training and developmental needs of Market Access and Field Sales positions to maintain high quality and impactful training.

Additional job responsibilities:

  • Collaborates and communicates closely with peer senior leaders Market Access, Sales and the Training and Development Department to plan, develop and implement strategies and tactics to drive achievement of function objectives.

  • Works cross functionally to create strategic partnerships with the market access, brand and field sales teams, medical and other internal key stakeholders to ensure training programs and resources are in alignment with brand/company strategies and support achievement of objectives.

  • Effectively manages the training processes and vendor projects to deliver appropriate training curriculum.

  • Oversees the design, development, implementation and evaluation of the Assure training

  • Works with co-promotion partner(s) to develop mutually beneficial training programs

  • Ability to adapt, work through conflicts, and persuasively influence outcomes

  • Able to lead and manage in a fast-paced business environment

  • Able to effectively manage budgets and leverage resources in formal and informal reporting structures

  • Works closely with Training and Development Operations on all training projects for support with vendor selection, curriculum design, creation, implementation and evaluation.

  • Acts as Subject matter expert in the development and implementation of strategic training plans for new product launches.


  • Bachelor’s degree required

  • Master’s Level preferred

  • 10+ years pharmaceutical experience including sales leadership and market access/managed care

  • Demonstrated ability to think strategically

  • Excellent communication, collaboration, and presentation skills

  • Excellent interpersonal skills with ability to develop rapport and credibility with key stakeholders

  • Significant experience working with cross-functional groups made up of two or more of the following: Market Access, Patient Support, Marketing, Sales, Medical Affairs, Market Research, or Finance

  • Strong project management skills with proven track record of execution and results

  • Demonstrated ability to motivate teams, foster collaborative environment, negotiate and influence in a matrix environment, exercise tact and diplomacy in stressful situations

  • Strong executive presence and ability to communicate to all levels of the organization

  • Shows ability to use appropriate interpersonal styles and techniques and is able to modify one’s behavior to gain acceptance of ideas or plans

  • Experience utilizing adult learning concepts, state-of-the-art training techniques and proven management principles

  • Knowledge of Learning Management Systems, e-Learning applications, and internet-based support tools

  • Extensive launch and Specialty experience

  • Commercial partnerships, such as co-promotes or alliances, a plus Otsuka is an equal opportunity employer.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status.


Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.
Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.
Empowered Development - Play an active role in professional development as a business imperative.

Come discover more about Otsuka and our benefit offerings;


This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.

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