Warehouse Supervisor (10:00pm - 6:30am / Monday-Friday))

Aimmune Therapeutics

Aimmune Therapeutics

People & HR, Operations
Franklin Park, IL, USA
Posted on Monday, June 17, 2024

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.

Position Summary:

The Warehouse Supervisor plays a crucial role as a key member who drives te engagement, productivity, quality, accuracy, and safety. We are currently seeking a Warehouse Supervisor who can provide strong leadership and day-to-day direction to a team of 12 hourly team members in a specific area, such as inbound return orders, order picking, order sorting, or outbound/shipping.

In addition to overseeing the operations in their designated area, the Warehouse Supervisor will also collaborate closely with peers in other departments to ensure that all decisions and outcomes align with our overall site goals and objectives. Effective communication with internal business teams, including inventory, customer solutions, sales, and warehouse operations, is a vital aspect of this role.

Key Responsibilities:

  • Supervise associates to pick merchandise and consolidate orders, pack orders, or ship packages directly to consumers and retail customers.
  • Supervise secondary production functions associated with the currently assigned department, such as returns, return to vendor processes, make ready/audit functions, etc.
  • Implement the optimal staffing mix during the assigned shift for applicable department(s) in partnership with management and the production/wave planning office.
  • Supervise e-commerce and retail warehouse operations (B2C, B2B). Monitor warehouse lines to ensure goods flow properly within the facility and communicate best practices for conveying goods to associates within the department(s) of responsibility, as well as upstream and downstream departments.
  • Maintain accurate records of processed merchandise, packages, and shipments, including gift packaging, tracking numbers, etc., as well as associate productivity. Prepare daily reports of these metrics for the management team and provide appropriate feedback to associates to support accountability and recognition.
  • Maintain high quality and productivity standards in the assigned department(s) by providing continuous direction, training, and motivation to hourly associates (up to 75% of time spent on the warehouse floor).
  • Coach and develop warehouse leads in the day-to-day motivation and support of hourly order processors.
  • Ensure on-time order processing and warehouse operations, keeping service level promises to our customers is critical.
  • Present problem analysis of operational issues to the inbound/outbound manager on duty (such as dips in productivity) and recommend solutions in a creative and logical manner.
  • Be solution-oriented and routinely make recommendations for continuous improvement within the site.
  • Exercise autonomy to make operational decisions on the fly to keep the building plans on track and support the business.
  • Responsible for assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies and communications.
  • In partnership with the warehouse area, plan and use independent discretion to organize day-to-day operations activities/objectives.
  • Appropriately communicate with, follow up with, and support associates in a timely manner.
  • Ability to leverage the various systems in the facility to generate reports, understand trends and potential roadblocks, interpret any corrective measures needed, and execute plans to achieve the desired outcome.
  • Monitor hourly/daily reporting and escalate concerns when needed.
  • Must be able to learn, understand, and regularly execute tasks related to the various software programs used to run the facility, i.e., ERP, WMS.
  • Follow all established facility safety and security standards; set the example for, coach, and hold hourly associates accountable.
  • Maintain a clean and safe working environment; ensure all equipment is in working order and that associates have the tools they need to be effective.
  • Special projects and other duties as assigned.

Experience & Education Requirements:

  • Bachelor's degree in Supply Chain, Logistics, or Business is preferred (or an equivalent level of industry experience).
  • 3+ years of previous distribution experience, with at least 2+ years in a supervisory role.
  • Experience in an ERP system (NetSuite preferred).
  • A self-starter with integrity and confidence who strives to achieve even the most challenging objectives with limited supervision.
  • Able to openly communicate on all levels of management, with customers and vendors.
  • Highly organized, detail-oriented, and able to multitask in a fast-paced, deadline-driven environment (accuracy, timeliness, reliability, adaptability, and responsiveness).
  • Customer-focused with strong data and analytical skills.
  • Excellent computer skills, including proficiency in Microsoft Suite programs.
  • Proven track record and experience in planning, with an interest in continuous improvements.
  • Results-oriented professional who can solve problems and implement change.
  • Potential to grow into positions of increasing responsibility based on results and capabilities.
  • You possess a supervisory/managerial skill set. This is a position that leads others, aligns actions and plans to strategies, supports a learning culture, and builds collaborative, motivated teams focused on results.

Requisition ID: 301477

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